Returns & Exchanges

At ShopStarTrek, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.